- Why Our Clients Prefer AXA SİGORTA...
AXA today is a world leader in financial protection and wealth management. Our business-Financial Protection-involves responding to the evolving needs of our clients- whether they are individuals, small or medium-sized business, or large corporations-in the areas of insurance, personal protection, savings and estate planning.
AXA SİGORTA is sector leader with the biggest market share
In 2009, AXA SİGORTA is market leader with 1,277 million TL premium production in the non-life branches and reached a market share of 12,4%
AXA SİGORTA has the highest profitability in the Turkish insurance sector
According to 2009 figures, with 92,3 million euros AXA SİGORTA has the highest technical profitability (7,3%) in the sector.
Widespread agency network serving in Turkey
AXA SİGORTA serves with a widespread agency network in Turkey – with over 1.700 agencies and 1.800 bank branches operating in 80 out of 81 cities.
Most widespread repair service network with
AXA SİGORTA has a widespread repair service network with over 1.200 vehicle servicing centres and over 1.500 health services facilities
Highest costumer satisfaction
According to the Turkey Customer Satisfaction Index research made by Turkey Quality Association, AXA SİGORTA is being awarded as being leader of insurance sector for 3 years.
Highest agency satisfaction
According to 2009 Agency Satisfaction Research, the common agency satisfaction of AXA SİGORTA agencies is 89%.
"Customer based" Pricing
Customer based pricing applied by AXA SİGORTA is unique in the market. Another major strength of AXA SİGORTA is its single pricing system thoughout all distrubution channels.
24 hours service in claims operations
365 days in a year, 24 hours in a day, our customers are served promptly when any claims occur by the "Claims Communication Center" with its phone number 216 444 1 999 working continuously.
Euromoney 2009 Awards
AXA SİGORTA was awarded by Euromoney in four categories out of five. Besides being awarded as the "Best Insurer, in Turkey", AXA SİGORTA was awarded as "Best Insurer for Innovation, Turkey", "Best Insurer for Price, Turkey" and "Best Insurer for Claims Resolution, Turkey".
Euromoney 2010 Awards
AXA SİGORTA has been awarded in two categories:
- "Best Insurer, Turkey"
- "Best Insurer, Middle and East Europe"
Both Life and Non-life products are presented under one roof
The privilege of selling both life and non-life products under one roof, facilitates the lives of our customers in their need of more than one insurance products.
Health and Life policy producing authorization to AXA SİGORTA Agencies
AXA SİGORTA agencies will produce individual health and life policies on-line. With this application, they will give their proposals via system without additional demo and they will be able to issue policy in the same day.
The determination of customer needs accurately
AXA SİGORTA is developing 'Individual Package Products' which suit the real needs of individual customers.
AXA SİGORTA develops private policies for the needs of corporate customers, by making risk management for them
Our Understanding of Service Quality
AXA SİGORTA's sales organization is co-ordinate in accordance with customer groups. This structure allows the company to be easily accessible to the distribution channels as well as the customers and leads to a better quality of service before and after sales. The company's different and widespread organizational structure leads to a standardized level of service as well as improved quality